How To Deliver An Exceptional Customer Experience With A Remote Contact Center
3CLogic
MARCH 12, 2021
Customer experience (CX) is the sum of all interactions a customer has with an organization, whether that be when they use the product or service, when they email the help desk for support, or when they come across the company on social media. The less time a customer has to listen to your hold jingle, the happier they’ll be.
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