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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

JANUARY 5, 2022

Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. A former CEO group leader, and executive coach with the world’s largest chief executive organization, David has worked with thousands of CEOs and business leaders on their business brand, customer experience, and competitive advantages.

Customer Experience 98
Customer Experience Customer Service Consulting Consulting 98
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High-Performance Agent Development in Contact Centers: Top Experts Reveal Secrets

CX Global Media

JULY 10, 2019

Jim Iyoob Chief Customer Officer??, Learn the importance of the right combination of people and software when managing agent performance and customer experience. About Jeff Gallino : Jeff is CallMiner’s co-founder and Chief Technical Officer and oversees research, language development, and future product direction.

Contact Center 120
Contact Center Morale Coaching Analytics 120
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