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Ways Conversational AI Can Drive eCommerce Sales

JustCall

AI-powered chatbots and virtual assistants can pop up on home, landing, or product pages to engage with potential leads in real-time. Source In addition to embracing the role of a recommender system, conversational AI can also unlock upselling and cross-selling opportunities.

Sales 52
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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

While some fears of chatbots stealing jobs persist, the reality is that customers now prefer the convenience of support automation, and businesses are profiting in many ways. Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Increases revenue potential. billion in 2019.

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CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software

Comm100

It also gives companies the opportunity to upsell products, and convert leads. Another popular way for businesses to automate their live chat software is through artificial intelligence (AI) — or in other words, with a Chatbot. Account marketing (marketing geared toward accounts with the greatest revenue potential).

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