Remove Chatbots Remove Employee engagement Remove Morale Remove Seminar
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Call Center Optimization: 5 Methods to Improve Your Operation

Fonolo

Ask agents for feedback, resolve issues, monitor performance, and take active steps to boost morale in the office. Employee engagement is necessary for improved productivity. From seminars and videos to group training and one-on-one coaching sessions, there is no excuse to slack on agent training.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

So much so, we built the best chatbot and AI tool to help automate the low touch, mundane tasks support teams are inundated with. In all of her keynotes and workshops, Kate’s insights will teach you how to lead morale, engage employees like never before, and wow the customer with personal comfort.