Chatbots CRM Revenue potential Surveys 
Comm100
APRIL 2, 2024
A higher CSAT score not only reflects happier customers but also drives loyalty, positive word-of-mouth, and increased revenue potential. This means making feedback opportunities easily accessible across various platforms, including social media, email, and direct surveys.
SmartKarrot
MAY 11, 2023
According to a survey by Gartner, 51% of sales organizations have deployed or plan to deploy customer interaction platforms into their everyday operations in the next five years. Conversation intelligence platforms can automatically record, transcribe, and analyze hours of sales calls. How Does Conversational Intelligence Work?
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