This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove CCNG Remove contact center associations Related Topics
Business Process Outsourcing Service level Morale outsourcing Contact Center Personalization Surveys Call Center Customer Service Customer Experience More Related Topics >
article thumbnail

The Hiring Game Has Changed: Strategies for Solving Staffing Issues

CCNG

FEBRUARY 1, 2023

As the first line of defense against angry customers, many customer service associates report they have been blamed for things that are out of their control. By proactively addressing associate burnout, contact centers can empower their associates to improve the customer experience.

contact center associations 195
contact center associations Contact Center CCNG Business Process Outsourcing 195
article thumbnail

Regional Contact Center Associations

Contact Center Geek

SEPTEMBER 10, 2021

So, my first answer to that question is to get involved with a regional contact center association. In many parts of the US and Canada, there are amazing regional contact center associations. Am I missing any regional associations? So many, that I’m sure it can seem a little overwhelming at first.

contact center associations 62
contact center associations Contact Center CCNG Government 62
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 52,000+ Insiders by signing up for our newsletter

About
Awards
About
Editions
Awards
Editions
Topics
LinkedIn Twitter
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024