Case Study Inbound sales outsourcing Technical Support 
Quality Contact Solutions
JULY 19, 2018
Here are a few examples of current B2B outbound, inbound and multi-channel call center client programs: Healthcare Industry Case Study. Program Type: Business to business sales. Contact types: Outbound calls, inbound calls, email contacts. Compliance Publishing Industry Case Study.
Global Response
FEBRUARY 13, 2022
Provides consistent customer support and branded messaging. Can focus on customer service, technical support, and/or marketing/sales. May be either inbound or outbound , or both. Traditional call centers typically focus on customer service and technical support. Inhouse vs. outsourced call centers.
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