Case Study Chief Customer Officer Customer advocacy Feedback 
ChurnZero
DECEMBER 20, 2019
By joining forces and clarifying roles, both teams can deliver a better customer experience and drive more revenue for their organizations. . . Abby Hammer , Chief Customer Officer , ChurnZero . Ashvin Vaidyanathan , Chief Customer Officer , Gainsight . CS brings focus to their purpose. .
Amity
JUNE 28, 2017
High CHS, High CMI (Top-Right: Dark Green): These are your star customers, the advocates, the ones that can provide you with the best feedback on your product and push you to the next level. These are the customers you love – and they love you! Additional Thoughts and Suggestions.
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