20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them
Callminer
OCTOBER 11, 2018
Nate is the Marketing and IT Manager for Maple Holistics , a company that provides all-natural and cruelty-free personal care products. Agents who rely on the knowledge base to get answers are able to give more accurate answers to callers. Osiris Parikh is a certified inbound sales professional and SEO strategist.
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