20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them
Callminer
OCTOBER 11, 2018
Ben M Roberts is the Head of Marketing for a SaaS startup called Talkative. His role at Talkative sees him work closely with call centers to improve their inbound call efficiencies and conversion rates. With smart-routing, companies can also boost employee morale. Ben M Roberts @Roberts_Ben_M. Osiris Parikh @CommonSenseEd.
561 
Let's personalize your content