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JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

Here’s a quick comparison chart for JustCall vs Aircall in terms of feature reviews by customers: JustCall: User Reviews at a Glance Boasts of 238 reviews Its primary market segment is Small-Business with 73.5% Aircall: User reviews at a glance Boasts of 578 reviews Its primary market segment is Small-Business with 59.2%

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5 Tips for Managing Remote Call Center Agents

NobelBiz

In the post-covid era, the contact center sector has altered dramatically. Companies have to adjust to the new reality of remote work while still meeting market demands. Managing call center agents remotely has become a true challenge for the industry. Do you solely handle inbound calls or also manage outbound campaigns?

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What Is a Sales Call Centre and How Is It Beneficial?

JustCall

An in-house sales center also allows you to modify your sales strategy based on real-time analysis from customer interaction. A key benefit of call centers is allowing businesses to expand their reach. Some call center services include sales, customer service, tech support, order processing, and marketing.

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Set Up a (Successful) Sales Call Center: A Guide to Start from Scratch

JustCall

Some call center services include sales, customer service, tech support, order processing, and marketing. A call center can be internal or external. An internal call center is located within the organization itself. Similarly, how a call center is set up defines its broader type.