article thumbnail

The Canadian Football League and InGenius

InGenius

That means with the time they now save, they can focus on what makes any sport great - the fans. Using InGenius core features like screen pop, click-to-call, and call logging - the RedBlacks contact center can now easily deal with more cases in less time. Padric Scott, Winnipeg Blue Bomber by The Winnipeg Sun .

article thumbnail

33+ Essential Features of a Great Business Phone System

JustCall

With customer contact and call logs info stored on personal phones, your proprietary client data is moving out with your employees. It also allows you to use your old VoIP number to make calls from your new VoIP device. If customers call for an update, you can verify who the initial case handler using the call log was.

voip 52