InGenius

JULY 19, 2019

I worked on a large team, with high targets and a company-mandated script. I was expected to call over 100 people each day and to throw my pitch to as many people as would listen, trying to get as many to stick as possible. When I think back to my previous call center days, scheduling a follow-up call with a client was an ordeal.

Contact Center 48

Contact Center CRM Call Logging Education 48

JustCall

APRIL 12, 2023

Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc. What Are the Pain Points in Call Management and Customer Support, and How Can JustCall and AirCall Address Them?

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

JustCall

DECEMBER 1, 2022

You can check on a central dashboard how many consumers took the call, their response, and what follow-up is needed. Most voice broadcasting tools can seamlessly integrate with existing CRM for an even more powerful performance. Before recording them, you should also plan a script for interactive menus.

Interactive Voice Response 52

Interactive Voice Response Marketing Call Logging Education 52

JustCall

DECEMBER 12, 2022

JustCall also offers flexible pricing where the cost of the dialer for a call center is based on specific needs. With this software, you get robust communication software with built-in CRM and automation features at an attractive auto dialer cost. This auto-dialer software can do much more than receive and make calls.

Interactive Voice Response 52

Interactive Voice Response call center software Multichannel CRM 52

aircall

NOVEMBER 4, 2016

You can integrate services dedicated to live chat, email, call logging, purchase history, feedback surveying, support tickets, and many more. This is immensely helpful to call center agents and managers alike. For instance, you can integrate a CRM program with a business phone system. Ask for training.

Customer Support 83

Customer Support Call Center Interactive Voice Response Automatic Callback 83

aircall

NOVEMBER 4, 2016

You can integrate services dedicated to live chat, email, call logging, purchase history, feedback surveying, support tickets, and many more. This is immensely helpful to call center agents and managers alike. For instance, you can integrate a CRM program with a business phone system. Ask for training.

Customer Support 54

Customer Support Interactive Voice Response Call Center Automatic Callback 54