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Everything You Need to Know About Auto Attendant

Hodusoft

Chart Out Entire Call Flow A visual chart of the entire call flow can help in understanding how a majority of calls are likely to start and various individual call transfer options. This will help organizations to be prepared for all eventualities.

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What is Interactive Voice Response (IVR): All You Need to Know

JustCall

IVR Call Flows The IVR call flow is an important element that drives an efficient IVR system. IVR call flows powered by DTMF tones and speech recognition removes potential IVR mistakes. Routing calls without mistakes speeds up the issue resolution process. What are the benefits of IVR call flow?