Remove Call flow Remove Enterprise Remove industry standards Remove Service level
article thumbnail

5 things we love about Talkdesk

Talkdesk

Talkdesk is an enterprise cloud contact center as a service (CCaaS) solution provider empowering companies to deliver customer experience excellence and top-notch quality of service (QoS). Founded to bring a paradigm shift into the realm of call center solutions, it became the first CCaaS unicorn startup in 2018.

article thumbnail

Why the world’s leading brands are prioritizing in-country number testing?

Spearline

In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Here at Spearline, we have conducted millions of test calls worldwide, resulting in billions of data points. 1 Financial Training Services.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why the world’s leading brands are prioritizing in-country number testing?

Spearline

In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Here at Spearline, we have conducted millions of test calls worldwide, resulting in billions of data points. 1 Financial Training Services.

article thumbnail

Why the world’s leading brands are prioritizing in-country number testing

Spearline

In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Here at Spearline, we have conducted millions of test calls worldwide, resulting in billions of data points. 1 Financial Training Services.