Call flow Customer Care Presentation Technical Support 
Hodusoft
APRIL 17, 2024
Past and Present: A Brief History of Auto Attendant How Does an Auto Attendant Work? Call Arrives This is the step when a caller dials a company’s customer care number and the auto attendant system receives the incoming call. Read on to know more. This will help organizations to be prepared for all eventualities.
Hodusoft
JULY 16, 2021
A call center follows the basic principles of servicing customers over phone calls only. The agents in a call center are known as customer service representatives, who handle customer inquiries, provide technical support and address customer service issues. Auto dialer . Video chat .
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