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Call Center and Contact Center Software Difference Complete Guide

Hodusoft

HoduCC call and contact center present an innovative solution for call centers and contact centers, which can be customized as per the business needs and industry standards. . Key Features of HoduCC Call and Contact Center Solution. Auto dialer . Video chat .

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The anatomy of an effortless customer interaction

Tethr

And a customer’s journey (a.k.a. From a customer service interaction over the phone with a customer care rep. in your contact center, to a live chat with your product support team online to a customer prospecting or account maintenance interaction via email with a business development manager or an account manager.