How To Manage The Average Handling Time (AHT) For Contact Centers?
NobelBiz
JANUARY 17, 2022
Understanding how to properly monitor your AHT is critical if a company wants to successfully outsource its contact center. Jason Cutter, CEO of Cutter Consulting Group, author, and podcaster, provides direct and concrete advice on this subject! So what is the trick to overcoming a sales slump ?
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