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Best Contact Center Software in 2023

JustCall

Genesys Cloud CX Genesys Cloud CX Genesys’ cloud contact center software is ideal for businesses seeking to foster long-term customer relationships. Five9 Five9 Five9 is an excellent omnichannel contact center software t o consider if you are looking to enhance customer experience.

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10 Platforms With In-Built Smart IVR Systems

JustCall

It provides a wide range of features like call tagging and click-to-dial and integrates with third-party apps like Hubspot, Zoho CRM, and Zendesk, making it a great call center solution for support and sales teams. Call flow designer – Route customers to agents or solutions based on predefined criteria.

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Top 9 Talkdesk Alternatives & Competitors in 2023

JustCall

Top Features of Avaya Robust Calling and Messaging: Avaya provides inbound and outbound local SMS and MMS messaging with a toll-free option. Virtual Numbers: You can leverage local and toll-free virtual numbers with no provisioning required. This ensures that the inbound calls always reach the correct person/department.

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