Call flow Cloud contact Gamification Scripts 
JustCall
APRIL 5, 2023
Call recording – Calls are recorded for quality and training. Agent scripting – Agents can be provided with predetermined scripts to increase customer engagement. CTI screen pop – Caller information is presented to the agent as a pop-up, so they have all the information they need to service customers.
JustCall
MARCH 23, 2023
Further, JustCall has integrated data analytics tools to provide comprehensive analytics on demand, including call abandonment rate and customer satisfaction scores. This data benefits companies looking to measure their call center agents’ performance. Their most basic paid plan is also highly affordable and can do the job.
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