This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Call Center Remove Chief Customer Officer Remove Quality management Related Topics
Brand ambassadors Wait times Technical Support Journey mapping Consulting Morale Benchmark Employee engagement Upselling Customer Care More Related Topics >
article thumbnail

The ultimate NRF 2021 recap

Talkdesk

FEBRUARY 5, 2021

CX Implication: All retail executives at NRF alluded to the fact that technology and customer service must be at the forefront of strategic planning. First, executives need to ensure they have the tools required to communicate with their customers. Business continuity tools for call centers are crucial to consider.

Contact Center 87
Contact Center Brand ambassadors Consulting Consulting 87
article thumbnail

Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

JANUARY 5, 2022

Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives. She is known globally for transforming businesses to earn customer-driven growth. Customer Service Leaders: Marsha Collier. Lynn Hunsaker.

Customer Experience 98
Customer Experience Customer Service Consulting Consulting 98
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 52,000+ Insiders by signing up for our newsletter

About
Webinars
Awards
About
Editions
Webinars
Awards
Editions
Topics
LinkedIn Twitter
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024