Call Center call center solutions Customer effort virtual call center 
aircall
NOVEMBER 9, 2016
What’s the difference between on premises and cloud-based call center ? The first step towards picking the right call center software is knowing your options. These are the four most common types of call center software. Let’s take a look: On premises call center. Setting up.
aircall
NOVEMBER 9, 2016
What’s the difference between on premises and cloud-based call center ? The first step towards picking the right call center software is knowing your options. These are the four most common types of call center software. Let’s take a look: On premises call center. Setting up.
aircall
NOVEMBER 17, 2016
Connected customers enjoy self-service because they feel self-reliant and empowered. Self-service resources are available round the clock, which will reduce friction and lower customers’ effort score. What other customer service trends do you see emerging or ruling supreme in 2017? Let us know in the comment section!
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