Calculate Your Call Center’s Attrition Rate in 3 Easy Steps
Fonolo
FEBRUARY 22, 2022
So, let’s dive into what call center attrition is, what causes it, how to calculate it, and how to use it to inform employee retention strategies. Your All-in-One Guide to Call Center Workforce Optimization. What is Call Center Attrition and Why is it Important? What Causes Call Center Attrition?
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