Essential Technology for the Virtual Contact Center in 2022
Fonolo
MAY 19, 2022
Our Top 6 Contact Center Technology Picks for 2022. Visual IVR. Interactive Voice Response (IVR) has been a staple of contact center technology for decades and is better known to customers as a phone menu. Visual IVR is a more modern take on this classic tool. Call-Back Technology.
Let's personalize your content