call center workforce Customer Care Customer centricity industry standards 
NobelBiz
FEBRUARY 21, 2023
This hybrid work arrangement increases the engagement of contact center personnel, enhances customer satisfaction, and will continue to do so in 2023. Recognizing customer service as a profit center If you don’t believe that customer service is a profit center for your company, maybe it’s time to reconsider.
NobelBiz
FEBRUARY 15, 2023
This hybrid work arrangement increases the engagement of contact center personnel, enhances customer satisfaction, and will continue to do so in 2023. Recognizing customer service as a profit center If you don’t believe that customer service is a profit center for your company, maybe it’s time to reconsider.
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