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Bilingual agents Telemarketing Virtual Agent Average Handle Time Upselling Call Center outsourcing Coaching CRM Self service More Related Topics >
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Inbound telemarketing supervisor profile

Quality Contact Solutions

DECEMBER 31, 1969

Because every call requires knowledge, flexibility and a positive attitude, we know that agent support from the front-line supervisor is a critical part of the telemarketing call center team. Author note Melissa is the Customer Service Inbound Telemarketing supervisor with the QCS virtual call center.

Telemarketing 68
Telemarketing virtual call center Average Handle Time Upselling 68
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Onshore, offshore, nearshore call centers

Global Response

FEBRUARY 13, 2022

For example, a company in the US may have an offshore call center in India or the Philippines. Offshore call centers can have some drawbacks, but they can also have a lot of benefits. Offshore call center pros and cons. This is sometimes known as a virtual call center.

Call Center 62
Call Center outsourcing virtual call center Bilingual agents 62
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