Callminer
AUGUST 6, 2019
Predictive Dialer: An automated calling system, typically used for sales. Call Accounting: Also known as call logging, these tools collect and record phone usage within a call center. Use the software to improve service. Make sure the solution is scalable (if you need it to be).
aircall
NOVEMBER 9, 2016
Cloud-based call center software. Cloud-based call center solutions are, unsurprisingly, hosted in the cloud by a business phone service provider. Users access the service through an app installed on their computer or mobile. There is no dearth of functionalities with an on premises call center.
aircall
NOVEMBER 9, 2016
Cloud-based call center software. Cloud-based call center solutions are, unsurprisingly, hosted in the cloud by a business phone service provider. Users access the service through an app installed on their computer or mobile. There is no dearth of functionalities with an on premises call center.
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