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On Premise vs. Cloud-Based Call Center Software: How to Make the Call

aircall

Cloud-based call center software. Cloud-based call center solutions are, unsurprisingly, hosted in the cloud by a business phone service provider. Users access the service through an app installed on their computer or mobile. There is no dearth of functionalities with an on premises call center.

article thumbnail

On Premise vs. Cloud-Based Call Center Software: How to Make the Call

aircall

Cloud-based call center software. Cloud-based call center solutions are, unsurprisingly, hosted in the cloud by a business phone service provider. Users access the service through an app installed on their computer or mobile. There is no dearth of functionalities with an on premises call center.