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Remove call center solutions Remove Call flow Remove Call Logging Related Topics
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How to Migrate from an On-premise Call Center Solution to a Cloud one

3CLogic

AUGUST 18, 2020

Enterprises can increase productivity and streamline activities by enabling agents with basic but embedded CRM telephony capabilities, including Automatic CRM Screen-pops, Click-to-call and Automated Call Logging. What’s the downside to a fully hosted cloud call center solution?

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call center solutions Call Center Cloud contact CRM 96
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Why An Integrated Cloud Call Center Solution for Microsoft Dynamics Makes Sense Now More Than Ever

3CLogic

AUGUST 11, 2020

With an impressive enterprise portfolio of solutions ranging from cloud services (Azure), to CRM (Dynamics), to collaboration tools (Teams), and software (Windows and Office 365), Microsoft is proving to be a key partner as organizations evaluate their short and long-term technology investments during the new age of COVID.

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call center solutions Call Center Call flow CRM 52
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