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Leadership that Engages in Contact Centers: Top Experts Reveal Secrets

CX Global Media

We know that traditional approaches like multi-day workshops don’t build skills efficiently. This is one of the reasons I developed the Contact Center Virtual Summit , to advance the traditional approach to educational conferences and event-type learning. EXPERT SESSION – How Do Your Call Center Supervisors Measure Up?

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Customer Service Professional Development – Resources To Help You Learn & Grow

Comm100

In my own personal career, I have used quite a few different resources to stay on top of my job and the demands placed upon me. Call Center Professionals – A professional networking group for individuals actively involved in the Call Center Industry as a Strategic Leader, Operations Manager or Consultant.