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Penny Reynolds Leads Seminar on Supervisor Performance with Call Center Coach

CX Global Media

Penny Reynolds is one of the industry’s leading voices in call center training and education. She co-founded The Call Center School, where she spent 15 years developing and teaching a wide range of educational programs for call center professionals.

Coaching 263
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Customer Service Professional Development – Resources To Help You Learn & Grow

Comm100

The activities in this eBook can be great training materials to improve customer service or morale in your team. Call Center Professionals – A professional networking group for individuals actively involved in the Call Center Industry as a Strategic Leader, Operations Manager or Consultant.