Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas
AWS Machine Learning
DECEMBER 21, 2023
For more details, refer to Setting Up and Managing Amazon SageMaker Canvas (for IT Administrators). With SageMaker Canvas generative AI, contact center analysts save time in the creation of call scripts, and are able to quickly try new prompts to tweak the scripts creation. The following diagram illustrates this architecture.
87 
Let's personalize your content