Sneak Peek: 2019 Customer Experience Trends
VHT
SEPTEMBER 13, 2018
As personalized CX becomes ever more essential, it will get easier in 2019 with machine learning technology. Spotify, for example, has garnered millions of fans with their music recommendation algorithms that curate Discover Weekly playlists calibrated to individual listeners’ preferences. Instant Gratification. Episode Management.
Let's personalize your content