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Call Center Representative Job Description

TeleDirect

And unlike yesteryear’s call centers, contemporary call center associates are involved in everything from sales support to data entry to reservations and more! What is involved with call center rep job duties, and what exactly defines the typical call center representative job description?

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Call Center Representative Job Description

TeleDirect

And unlike yesteryear’s call centers, contemporary call center associates are involved in everything from sales support to data entry to reservations and more! What is involved with call center rep job duties, and what exactly defines the typical call center representative job description?

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The Two-Way Street of Customer Communication: Key Distinctions Between Inbound and Outbound Solutions

TeleDirect

Depending on the current business climate and your industry , your business may have to shift from inbound to outbound communication, and vice versa. The ability to recognize quickly changing circumstances, and adjust accordingly, is one advantage TeleDirect’s business process outsourcing (BPO) call center services provides.