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4 Reasons You Need to Be Using the Phone for Customer Support

aircall

NOVEMBER 3, 2016

These features are perfect examples of how the phone channel can evolve for the better thanks to VOIP phone technology. It conveys more investment and attention than other channels; that means a solid shot at turning a bad review into a potential brand ambassador. Surveys are very useful in that regard. Solve for growth.

Customer Support 81
Customer Support First call resolution Brand ambassadors voip 81
article thumbnail

4 Reasons You Need to Be Using the Phone for Customer Support

aircall

NOVEMBER 3, 2016

These features are perfect examples of how the phone channel can evolve for the better thanks to VOIP phone technology. It conveys more investment and attention than other channels; that means a solid shot at turning a bad review into a potential brand ambassador. Surveys are very useful in that regard. Solve for growth.

Customer Support 59
Customer Support First call resolution Brand ambassadors voip 59
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