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Call Center Services for Small Businesses: Enhancing The Customer Experience

Global Response

Increased sales opportunities Call center agents are trained to capitalize on upselling and cross-selling opportunities. Global Response has worked across all industries, from retail to healthcare to education, providing top-notch customer service. And during slower periods, they can scale down to save money and increase efficiency.

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The ultimate NRF 2021 recap

Talkdesk

They’ve made it clear that they are retailers’ biggest brand ambassadors. . Similarly, video platforms like Instagram and TikTok have been hot, particularly for brands that cater to Gen-Z and Millennials. Video commerce has become a great tool not just for consumer education, but also for upselling and cross-selling.