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Best Tips to Improve Customer Service This Holiday Season

ProProfs Blog

Lavy Mammen Customer Experience Consultant, GEA Group Americas, Inc. Brand promise- Be sure to live up to your Brand promise of two-day package delivery; otherwise it’s a classic case of overpromising and under delivering. Empower your customers to self-serve. Let’s take a look at their advice below.

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The ultimate NRF 2021 recap

Talkdesk

They’ve made it clear that they are retailers’ biggest brand ambassadors. . Similarly, video platforms like Instagram and TikTok have been hot, particularly for brands that cater to Gen-Z and Millennials. Like Suitsupply, other retailers are realizing they need to start competing with D2C brands. Customers want opinions.