4 Reasons You Need to Be Using the Phone for Customer Support
aircall
NOVEMBER 3, 2016
Or it could be a sign that the business in question’s self-service resources aren’t up to snuff. These features are perfect examples of how the phone channel can evolve for the better thanks to VOIP phone technology. Likewise, the same tool can also be a real boon for your company: through call monitoring and data collection.
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