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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

Virtual call centers Virtual call centers are famous for their unique working methods. A few years ago, all call center representatives used to work in one location in a particular office building and had limited technical resources. Today, the entire working system has been changed.

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5 Tips to Help You Build a Call Center from Scratch

aircall

In order to navigate this operation as well as possible, here is a guide to help you get off on the right foot when you build a call center. This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). Care to give it a try?

article thumbnail

5 Tips to Help You Build a Call Center from Scratch

aircall

In order to navigate this operation as well as possible, here is a guide to help you get off on the right foot when you build a call center. This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). Care to give it a try?