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Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

JANUARY 14, 2020

Which customer service blog posts helped to shape the last decade for you? . When we look back at the customer support industry in 2010, we see a very different beast to the one we work in today. Here, we cover the 20 best customer service blogs and influencers to follow in 2020. Customer Think.

Customer Service 136
Customer Service Chief Customer Officer Contact Center Call Center 136
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How Utilities Should Respond to the Mobile Shift

West

APRIL 19, 2017

[i] Despite many utilities recognizing the need to address ever-rising customer mobility with newer, more proactive communication strategies, they still fail to make it a priority. The Blog How Utilities Should Respond to the Mobile Shift appeared first on West Corporation.

Customer Experience 59
Customer Experience Self service Customer Care Cloud contact 59
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