Real Blue Sky

MARCH 6, 2023

This blog post is not about the technological transformation of the call center into the modern contact center. The resort improved customer experience and increased customer satisfaction by outsourcing its contact center. You may be supporting customers across multiple channels – from voice and chat to email and Messenger.

outsourcing 98

outsourcing Contact Center Real estate Business Process Outsourcing 98

Real Blue Sky

MARCH 6, 2023

This blog post is not about the technological transformation of the call center into the modern contact center. The resort improved customer experience and increased customer satisfaction by outsourcing its contact center. You may be supporting customers across multiple channels – from voice and chat to email and Messenger.

outsourcing 52

outsourcing Contact Center Real estate Business Process Outsourcing 52

Real Blue Sky

MARCH 6, 2023

This blog post is not about the technological transformation of the call center into the modern contact center. The resort improved customer experience and increased customer satisfaction by outsourcing its contact center. You may be supporting customers across multiple channels – from voice and chat to email and Messenger.

outsourcing 52

outsourcing Contact Center Real estate Business Process Outsourcing 52

Hodusoft

AUGUST 9, 2023

It isn’t surprising to see that many small, medium, and large businesses outsource their customer service to BPOs. As per a study conducted by Clutch, more than one-fourth of small businesses surveyed outsource their customer service to BPOs (business process outsourcing organizations).

Contact center software 52

Contact center software Contact Center Customer Service Agent burnout 52