Bilingual Customer Support: Where Live Agents and AI Coincide
BlueOcean
OCTOBER 4, 2023
You are either paying for a highly skilled bilingual resource who may only use that second language on a small percent of the calls they handle; or you have uni-lingual resources who are under utilized throughout their shift. We have a deep local talent pool from which to hire bilingual agents, and we’re obsessed with strategic partnership.
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