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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

Our Chilean partners are PCI certified and provide multichannel capabilities that include traditional phone-based call center services, live chat support, email services, SMS, and social media customer service. Chile is one of the safest countries in Latin America with a stable economy and government. Data entry. Live chat support.

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BPO Call Centers: 8 Features To Look For

Global Response

Many offshoring companies offer multilingual support, but their agents are more likely to be fluent in languages that are less common in the US and Canada. Feature #2: Experienced Agents Similarly, the overall experience and expertise of your BPO call center’s agents will make or break your call center outsourcing experience.