Global Response
APRIL 17, 2023
Many offshoring companies offer multilingual support, but their agents are more likely to be fluent in languages that are less common in the US and Canada. Feature #2: Experienced Agents Similarly, the overall experience and expertise of your BPO call center’s agents will make or break your call center outsourcing experience.
Outsource Consultants
OCTOBER 2, 2018
Our Chilean partners are PCI certified and provide multichannel capabilities that include traditional phone-based call center services, live chat support, email services, SMS, and social media customer service. Chile is one of the safest countries in Latin America with a stable economy and government.
Global Response
JUNE 20, 2023
After clearing the backlog quickly and efficiently, we were able to help ASICS continue to scale—from 20 Global Response agents, to 30 and then to 40—while expanding their customer service channels, preventing backlogs, meeting customer demands and improving service levels. Of course, it depends on the call center.
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