Bilingual agents Interactive Voice Response outsourcing Virtual Agent 
BlueOcean
OCTOBER 4, 2023
We believe that your French-Canadian consumers deserve support from agents who understand not only your brand, but also understand the consumer landscape and consumer support expectations in Canada. With the integration of the platform and an effective IVR, your customer accesses support end-to-end in the language of their choice.
Global Response
APRIL 17, 2023
Not only can a great BPO call center manage day-to-day operations of customer service and support, but BPO outsourcing can also help boost productivity, improve processes, integrate customer data and analytics, improve QA processes and more. This is why many companies with seasonal demand turn to BPO outsourcing to manage their call centers.
Expert insights. Personalized for you.
124 
Let's personalize your content