Global Response

SEPTEMBER 11, 2023

This can include things like telemarketing, surveying, appointment setting, customer service, technical support or other areas of service. They’re a great choice for companies who need to do telemarketing, surveying, or market research. For example: How much and how fast is your call volume and customer base growing?

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Quality Contact Solutions

DECEMBER 31, 1969

However, it’s a prevalent scenario for people to jump to price first when considering outbound telemarketing. Higher-skilled agents cost more than lower-skilled agents. The quality of the agent is crucial to the success of any campaign. As a result, it is not uncommon to see higher rates for bilingual services. (I

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Global Response

JULY 23, 2023

Want your sales team to gather customer feedback from your customer service team? Some of the most common examples of in-house customer service that really works include: Startups and Small Businesses. Customer service is more important than ever—all the data backs this up. In-house operations are the easiest way to make that happen.

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Global Response

NOVEMBER 14, 2023

Smartshoring allows you to work with a single call center organization that employs and manages agents in a variety of locations to meet your customers needs. Save money and increase sales with a brand-obsessed, people-first team that delivers a high-touch, superior customer experience, every time. Ready to perfect your CX?

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