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6 Reasons to Avoid Hiring a Call Center (and How to Overcome Them)

Global Response

In many people’s minds, a call center conjures up images—or memories—of speaking to a hardly-understandable agent working long hours in another country, providing the bare minimum service or worse, unequipped to really offer much service at all. In most cases, probably not. With an outsourced call center, bilingual agents are common.