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How To Pick The Right Call Center Provider

Global Response

Choosing a call center provider is a difficult taskā€”and it’s one that comes with a lot of responsibility. A call center can make or break your customer service, as well as significantly impact the reputation of your brand. Obviously, you can’t offload that role to the first call center you come across.

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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

This growth has been driven largely by demand for bilingual call center services (Spanish and English), reduction in telecom rates, the emergence of the Internet, and the highly skilled, college-educated labor force. Due to Belizeā€™s fixed currency rate, your company can reduce your overall call center costs at a stable rate.