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Nearshore Contact Center Outsourcing Spotlight: Guatemala, Honduras, and El Salvador

Outsource Consultants

We have seen a demand for nearshore contact center outsourcing locations. contact center rates. There are multiple contact centers located in Guatemala City, which is a prime location that has a workforce of over 3 million people with over 70% of the population under the age of 30. El Salvador. residents.

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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

This growth has been driven largely by demand for bilingual call center services (Spanish and English), reduction in telecom rates, the emergence of the Internet, and the highly skilled, college-educated labor force. Contact centers in Mexico offer a unique benefit that most other nearshore locations can’t: proximity to the USA.