Giving Thanks for Operational Peace: The Unseen Heroes in BPO During the Holidays
Outsource Consultants
DECEMBER 21, 2023
Further, this connectivity is not only for maintaining customer relationships but also for efficiently managing a surge in sales during the holidays, focusing on upselling and cross-selling to enhance average order size. Customers respond positively when the agent on the other end of the call gets their local context.
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